Accessibility Statement for Cuckfield Parish

Introduction

This accessibility statement covers the following website: www.cuckfield.gov.uk

This website is run by Cuckfield Parish Council.  We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents may not be fully accessible to screen reader software (pre 2018)
  • PDF documents dated up to September 2020 may not be accessible.  Work is ongoing to address this with all documents published since September 2018 being converted where possible.

Feedback and contact information

If you need information that you cannot access from the website please contact:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Sam Heynes using the details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

  • Visit the contact page for our address and contact details

Technical information about this website’s accessibility

Cuckfield Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

We will make another assessment when the supplier contract is up for renewal, likely to be in January 2025.

Non-accessible content

We believe that all content (other than listed in the disproportionate section below) is accessible.

Non-compliance with the accessibility regulations

We believe that all content (other than listed in the disproportionate section below) is accessible:

Disproportionate burden

Navigation and accessing information:

  • There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
  • It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
  • It’s not possible for users to change text size without some of the content overlapping on some devices.
  • Uploaded images may not have text alternatives, however these would be supported by descriptive text.
  • PDFs predating September 2020 may not be fully accessible.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in January 2025.

Content that’s not within the scope of the accessibility regulations

  • pre-recorded audio and video published before 23 September 2020
  • live audio and video
  • PDFs or other documents published before 23 September 2018 – unless needed to use a service.
  • maps – information may be available in address format
  • third party content under someone else’s control
  • content on intranets or extranets published before 23 September 2019
  • archived websites if not needed for services and they are not updated

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix minutes prior to September 2018.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 4th May 2021. It was last reviewed on 4th May 2021.

This website was last tested on 21st August 2020. The test was carried out by Built by Buffalo and Cuckfield Parish Council.